F.A.Q.

Frequently asked questions:

  • How can I purchase your original artwork or unique collectibles?
    • Experience the beauty of our authentic artworks, captivating designs, exquisite prints, and collectibles, all available for direct purchase through our website. We gladly accept the majority of widely-used credit cards and offer the convenience of PayPal. Alternatively, you have the exciting option of discovering us in the wild, at our enchanting popup shop. Here, you can acquire stunning pieces directly from the artist, utilizing credit cards, Apple Pay, or even cash, without incurring any shipping fees.
  • Are the prices listed on your website negotiable?
    • Our prices have been carefully considered and are not negotiable.
  • Do you offer international shipping for your products?

    • Regrettably, we do not offer international shipping through our website. Over the years, we have encountered numerous instances of fraudulent activities, which have left us without any legal means of recourse. Additionally, the exorbitant costs associated with international shipping have compelled us to disable this service.

      If you are a genuine collector of our art and collectables and find it imperative to make a purchase, kindly reach out to me directly. We can then explore the possibility of international sales on an individual basis.

  • What payment methods do you accept?
    • Our website accepts all major credit cards and PayPal as payment options. Moreover, at our popup shops, we provide the convenience of accepting all major credit cards, Apple Pay, as well as cash payments.
  • What is your return policy?

    • Please check out our return policy HERE.

  • Are your artworks and collectibles authentic and genuine?

    • YES! All the artwork presented by Embrace the Weird, is 100% genuine, original artwork created from the weird eccentric mind of Brian A. Bernhard.

  • Can I request additional information or images of a specific artwork or collectible?

    • Please feel free to contact us through our dedicated contact page, and rest assured that we will make every effort to accommodate any reasonable requests regarding additional details about any of our artworks that you may require.

  • Do you provide certificates of authenticity with your artworks?

    • Limited edition works of art come with certificates of authenticity while open editions do not.

  • Can I request a custom commission or personalized artwork?

    • Yes, please reach out through the contact page, Brian accepts commissions on a case by case basis.

  • Can I subscribe to your newsletter or mailing list to stay updated on new arrivals and promotions?

    • ABSOLUTELY! Please make sure you have signed up for our mailing list at the top of the website!

  • How do you protect and package the artwork or collectibles for shipping?

    • We meticulously ensure the optimal packaging of all our original pieces and prints, employing our utmost proficiency. Each print, painting, and drawing is carefully shipped in sturdy, flat mailers, securely sealed within protective bags accompanied by backers, with the primary objective of preserving their pristine condition. Our small sculpts are meticulously packed in specially designed boxes, aimed at safeguarding every aspect to minimize the risk of any potential damage.

  • Can I track the shipment of my order?

    • Yes, you should have been emailed a tracking number, if you didn’t receive one, please reach out through the contact page and we can look it up for you!

  • What should I do if my package arrives damaged?

    • Please contact us ASAP, tell us what happened, and provide us with detailed photos. We ship everything over a $50 with insurance, so we should be able to sort it all out.

  • Can I sell or consign my own artwork or collectibles through your website?

    • Sorry, no. Embrace the Weird represents the artwork of Brian A. Bernhard, exclusively.